Booking and cancellation conditions

Booking and service confirmation

To book the service, please contact us via the contact form on the Contact page.
Fill in all the boxes on the form and write the desired date, time, number of participants and the content of the event in the additional information.
The minimum group size for booking the service is 8 people. If there are fewer of you, the price of 8 people must be paid.
We will send the instructions for arriving at the play area after confirming the reservation and receiving the reservation fee.

Payment for service

After sending the booking confirmation, we will send you an advance invoice with a booking fee of 50 euros, which must be paid within 24 hours. The booking fee will be deducted from the final amount of the booking later after the service has been provided.
Private individuals can pay for the service after the service has been rendered in cash or by transfer. The invoice will be sent to your email later.
Companies can pay for the service with an invoice within 7 days after providing the service.

Service details and additional information

Service description: the price of paintball and motor paintball includes equipment (marker, mask, protective clothing, gloves), 200 bullets in the starter pack, an instructor throughout the game, bottled water (and the possibility of using cars during games in motor paintball).
Schedule and duration: The game scenarios last 2 hours in total. Larger groups (more than 20 people) may take longer. Please be there 15 minutes before the booked time, taking into account the time required for preparations (dressing, briefing).
Clothing: We have provided a military-speckled protective suit made of plain cloth. Participants should choose clothing under it according to the weather conditions. Rather sporty, to be comfortable to move. The shoes should be also sporty, and in the autumn-winter period, when choosing shoes, take into account that they can get dirty and wet. We also recommend using a scarf (a tube scarf, a thicker scarf in winter) and a hat, as the protective mask does not cover the entire head from the sides and back.
Additional cost: 500 extra paintballs (on sale only per bag, not separately) costs 20 euros. No need to order in advance. It is difficult to predict the cost and quantity of additional bullets. It all depends from the participants themselves, how actively they press the trigger. However, 200-300 extra paintballs per player can be considered. The cost of extra paintballs used will be added to the end of the service amount.
Safety rules: Participants must fill out a safety rules sheet upon arrival, where each participant’s name, event date and signature must be written separately. The safety rules must be read carefully before signing. Later claims will not be satisfied. In addition, you must carefully listen to the instructor’s instruction, which contains important instructions about game scenarios, the prudent use of equipment (and cars).

Change of reservation details and cancellation conditions

Number of participants: the number of participants can be changed no less than 24 hours before the service. If there are fewer participants than booked, then in this case you still have to pay for all reserved places. For the amount of people who were not able to participate, an additional amount of extra bullets will be considered for your group to use.

Example: Motor paintball is booked for 10 people (EUR 40 per person) for a total of EUR 400. However, 8 players will come. Therefore, for 2×40 (2 people less) = 80 euros, you will be considered 4×500 extra paintballs, i.e. a total of 2000 extra paintballs.
Cancellation: the reservation can be canceled no later than 72 hours/3 days before the service. In this case, we will refund you the 50 eur advance payment for the reservation. In case of later cancellation, the advance payment will not be refunded.
Date change: You can change the date by emailing us at least 72 hours/3 days before the service.